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JOB DESCRIPTION

 

Position:  Relief Specialist Support Worker (Enhanced Support Team)

Responsible to: Enhanced Support Team Leader

Key Contacts: Specialist Support staff

Salary:  £ to be confirmed, dependent on experience, qualifications and flexibility.  

              Inflationary increases at the discretion of the FVF Management Executive

Benefits:  2% employer’s contribution to a stakeholder pension

Leave:  Pro rata 22 days per year, plus statutory bank holidays

Hours:  This is a Nil Hours contract. Hours will be allocated on an as and when needed basis.

 

Job Purpose

To offer a sensitive and professional housing support service for Service Users with complex needs, from referral through to resettlement.

To liaise, and maintain good relations, with the Foyer’s partners & stakeholders

To implement, and further develop an Action Plan approach to the development of the service users in conjunction with the Team Leader.

 

Key Areas of Responsibility

To be implemented in arrangement with the Foyer Manager who has overall responsibility for the direction of the project.

1. To provide a comprehensive support to Service Users with complex needs,  such as Asperger’s Syndrome; Mental Health; Learning Difficulties, Attachment Disorders, Inappropriate Behaviours, etc.  On matters such as claiming benefits, budgeting, cooking, self care etc., including personal support, e.g. accessing counselling as needed.

2. To engage with and develop understanding of Service Users specific difficulties and approaches for encouraging their progression towards greater independence, lifeskills and the ability to live within a social framework as appropriate.

3. To use assessment & action planning, to identify the Service User’s support needs as set out in the Supporting People and Social Care framework,  and to establish and implement a support plan to meet these needs with full participation of the Service User.

4. To enable Service Users to access community services and facilities, and encourage their integration within the community.  This may involve some weekend work and limited evening work, and outward bound activities.

5. To encourage local community interest in the project and to promote a   positive image of the project.

6. To assess each Service User for appropriate move-on accommodation, working with the most appropriate agencies to help the Service Users move on from the project.

7. To support new Service Users taking up their accommodation by enabling them to :

- prepare the accommodation,

- arrange for replacing/renewing defective items of furniture and equipment  assisted by the Team Leader and/or Housing and Support Manager.

8. To enable Service Users to take responsibility for the maintenance and security of the housing by reporting all repairs and maintenance matters, and ensuring that all resulting works are carried out satisfactorily, and to assist with any household task that the Service User may need support with, inclusive of support to clean and move house when necessary.

9. To take responsibility for upholding and implementing all policies and   procedures.

10. To keep appropriate records and to undertake other administrative duties as required, including completion of all monitoring forms required by partner agencies, using electronic media as appropriate.

11. To take an active role in the development of the foyer.  

12. To keep the management informed of progress through regular supervision with the EST Team Leader and through written reports.

 

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